Head to head
Onfido (Entrust) vs Sumsub
As a identity verification (kyc) API, Sumsub rates higher on the APIbenchmarks Index, 82.9 to 75, a 7.9-point gap. Here is how they compare on each criterion.
Criterion by criterion
| Criterion | Onfido (Entrust) | Sumsub |
|---|---|---|
| Documentation & DX | ||
| Reliability | ||
| Ecosystem & SDKs | ||
| Accessibility | ||
| APIbenchmarks Index | 75.0 | 82.9 |
Specifications
| Onfido (Entrust) | Sumsub | |
|---|---|---|
| Best for | Enterprise IDV with workflow orchestration | All-in-one KYC/KYB + AML compliance |
| Free tier | No | 14-day free trial (no permanent free tier) |
| Pricing | Custom per-verification quote | Per verification (from ~$1.35) |
| Official SDKs | 10 languages | 12 languages |
Is Onfido (Entrust) better than Sumsub?
On the APIbenchmarks Index, Sumsub rates higher (82.9 vs 75). It leads on the four weighted criteria, but price is reported separately, so the best choice still depends on your budget.
Verdict in one line
Sumsub leads by 7.9 points (82.9 vs 75) and wins 3 of 4 criteria; Onfido (Entrust) wins 1.
Winner by criterion
| Criterion | Winner | ||
|---|---|---|---|
| Documentation & DX | 80 | 85 | |
| Reliability | 86 | 84 | |
| Ecosystem & SDKs | 78 | 80 | |
| Accessibility | 50 | 82 |
Choose Onfido (Entrust) if… / choose Sumsub if…
- →reliability matters most to you (86 vs 84)
- →your use case matches its focus: enterprise idv with workflow orchestration
- →documentation & dx matters most to you (85 vs 80)
- →ecosystem & sdks matters most to you (80 vs 78)
- →accessibility matters most to you (82 vs 50)
- →you want a free tier to start (14-day free trial (no permanent free tier))
- →you need broad SDK coverage (12 official SDKs vs 10)
- →your use case matches its focus: all-in-one kyc/kyb + aml compliance
Pricing side by side
- Model
- Custom per-verification quote
- Free tier
- No
- Custom / Quote-based (Entrust IDV)Contact sales
- Typical annual commitment (reported)~$10,000 minimum / ~$60,475 median annual spend
- Model
- Per verification (from ~$1.35)
- Free tier
- 14-day free trial (no permanent free tier)
- Basic$1.35 / verification
- Compliance$1.85 / verification
- EnterpriseCustom
- Free trial$0
Vendor-published pricing, verified 2026-06-27 (Onfido (Entrust)) and 2026-06-27 (Sumsub).
SDK and language coverage
Both · 9
iOS (Swift)AndroidReact NativeFlutterJava (API client)Node.js (API client)PHP (API client)Python (API client)Ruby (API client)
Only Onfido (Entrust) · 1
Web
Only Sumsub · 3
Web SDK (JavaScript)Cordova.NET
Strengths and weaknesses
- +Onfido Atlas AI engine with 10,000+ document micro-models gives broad global ID document coverage
- +Strong published performance: 95% of checks under 10 seconds and 90%+ first-time pass rates on Smart Capture
- +Onfido Studio no-code orchestration lets teams build and A/B multiple verification flows without redeploying
- –Opaque, fully quote-based pricing with large annual minimums makes it costly and hard to evaluate at low volume
- –Poor B2C/end-user sentiment on Trustpilot: frequent false rejections of valid documents and harsh selfie/liveness checks
- –Inconsistent processing speed reported by end users (sometimes fast, sometimes slow)
- +Single vendor spanning KYC, KYB, AML screening, ongoing monitoring, Travel Rule and fraud/deepfake detection
- +Very broad document coverage: 220+ countries and 4,000+ document types
- +Strong published conversion/pass rates (e.g. 91.64% US, 95.86% UK) with sub-50-second average verification
- –Monthly minimums ($149–$299) and $1.35–$1.85 per check are expensive for small or low-volume teams
- –Multiple customers report sudden, large (reported ~200%) price increases
- –End users report valid IDs rejected in verification loops and opaque 'forgery'/blocklist flags
Onfido (Entrust) vs Sumsub: questions
- Which has better documentation, Onfido (Entrust) or Sumsub?
- Sumsub scores higher on documentation and developer experience: 85 vs 80 out of 100.
- Which is more reliable, Onfido (Entrust) or Sumsub?
- Onfido (Entrust) scores higher on reliability: 86 vs 84 out of 100.
- Do Onfido (Entrust) and Sumsub have a free tier?
- Onfido (Entrust): no free tier. Sumsub: yes (14-day free trial (no permanent free tier)).
- How are Onfido (Entrust) and Sumsub priced?
- Onfido (Entrust): Custom per-verification quote. Sumsub: Per verification (from ~$1.35).
- Which has more official SDKs?
- Sumsub lists 12 official SDKs, Onfido (Entrust) lists 10.