Head to head
Onfido (Entrust) vs Persona
As a identity verification (kyc) API, Persona rates higher on the APIbenchmarks Index, 85.5 to 75, a 10.5-point gap. Here is how they compare on each criterion.
Criterion by criterion
| Criterion | Onfido (Entrust) | Persona |
|---|---|---|
| Documentation & DX | ||
| Reliability | ||
| Ecosystem & SDKs | ||
| Accessibility | ||
| APIbenchmarks Index | 75.0 | 85.5 |
Specifications
| Onfido (Entrust) | Persona | |
|---|---|---|
| Best for | Enterprise IDV with workflow orchestration | Configurable KYC workflows, self-serve to enterprise |
| Free tier | No | 500 free gov-ID verifications/mo (Starter) |
| Pricing | Custom per-verification quote | Per successful verification |
| Official SDKs | 10 languages | 8 languages |
Is Onfido (Entrust) better than Persona?
On the APIbenchmarks Index, Persona rates higher (85.5 vs 75). It leads on the four weighted criteria, but price is reported separately, so the best choice still depends on your budget.
Verdict in one line
Persona leads by 10.5 points (85.5 vs 75) and wins 3 of 4 criteria.
Winner by criterion
| Criterion | Winner | ||
|---|---|---|---|
| Documentation & DX | 80 | 88 | |
| Reliability | 86 | 86 | Tie |
| Ecosystem & SDKs | 78 | 80 | |
| Accessibility | 50 | 88 |
Choose Onfido (Entrust) if… / choose Persona if…
- →you need broad SDK coverage (10 official SDKs vs 8)
- →your use case matches its focus: enterprise idv with workflow orchestration
- →documentation & dx matters most to you (88 vs 80)
- →ecosystem & sdks matters most to you (80 vs 78)
- →accessibility matters most to you (88 vs 50)
- →you want a free tier to start (500 free gov-ID verifications/mo (Starter))
- →your use case matches its focus: configurable kyc workflows, self-serve to enterprise
Pricing side by side
- Model
- Custom per-verification quote
- Free tier
- No
- Custom / Quote-based (Entrust IDV)Contact sales
- Typical annual commitment (reported)~$10,000 minimum / ~$60,475 median annual spend
- Model
- Per successful verification
- Free tier
- 500 free gov-ID verifications/mo (Starter)
- Essential$250/month (annual)
- GrowthCustom (contact sales)
- EnterpriseCustom (contact sales)
- Startup Program$0 to start
Vendor-published pricing, verified 2026-06-27 (Onfido (Entrust)) and 2026-06-27 (Persona).
SDK and language coverage
Both · 4
iOS (Swift)AndroidReact NativeFlutter
Only Onfido (Entrust) · 6
WebJava (API client)Node.js (API client)PHP (API client)Python (API client)Ruby (API client)
Only Persona · 4
React / JavaScript (web embedded)GoHosted flow (no-code)cURL / REST API
Strengths and weaknesses
- +Onfido Atlas AI engine with 10,000+ document micro-models gives broad global ID document coverage
- +Strong published performance: 95% of checks under 10 seconds and 90%+ first-time pass rates on Smart Capture
- +Onfido Studio no-code orchestration lets teams build and A/B multiple verification flows without redeploying
- –Opaque, fully quote-based pricing with large annual minimums makes it costly and hard to evaluate at low volume
- –Poor B2C/end-user sentiment on Trustpilot: frequent false rejections of valid documents and harsh selfie/liveness checks
- –Inconsistent processing speed reported by end users (sometimes fast, sometimes slow)
- +KYC and KYB in a single integration, reducing the need to stitch together separate vendors
- +No-code Dynamic Flow / Workflow editor lets teams orchestrate and adjust verification friction without engineering
- +Broad coverage: government IDs, biometric/liveness, database, phone/email risk, and global sanctions/PEP/adverse-media screening across 200+ countries
- –High volume of end-user complaints about valid IDs/passports being falsely rejected with no human fallback (Trustpilot 1.2/5)
- –Growth and Enterprise pricing is sales-gated; several reviewers call Persona expensive relative to verification reliability
- –Reports of an October 2025 data exposure affecting a large number of government IDs
Onfido (Entrust) vs Persona: questions
- Which has better documentation, Onfido (Entrust) or Persona?
- Persona scores higher on documentation and developer experience: 88 vs 80 out of 100.
- Which is more reliable, Onfido (Entrust) or Persona?
- Onfido (Entrust) and Persona score the same on reliability (86).
- Do Onfido (Entrust) and Persona have a free tier?
- Onfido (Entrust): no free tier. Persona: yes (500 free gov-ID verifications/mo (Starter)).
- How are Onfido (Entrust) and Persona priced?
- Onfido (Entrust): Custom per-verification quote. Persona: Per successful verification.
- Which has more official SDKs?
- Onfido (Entrust) lists 10 official SDKs, Persona lists 8.